US Robotics x2/56K Instrucciones de operaciones descargar pdf (Pagina 91)

TROUBLESHOOTING AND ONLINE HELP RESOURCES

Are You Still Having Problems?

• Review this manual.

• Call or visit your modem dealer. They may be

able to assist you.

• If your dealer can't help you, contact 3Com

Customer Support. When you call, specify

your modem serial number (found on the

modem and on the outside of the box), the

software being used, and, if possible, have the

contents of your ATI7 screen available.

If You Need to Return the

Modem to Us

Contact 3Com Customer Support. If the support

representative determines that you need to return

the modem, you will receive an SRO (Service

Repair Order) number. You must have an SRO

number before returning the modem to us. Ship

the unit, postage paid, in a strong box made of

corrugated cardboard with plenty of packing

material. DO NOT send the modem back in the

original box. Send ONLY the modem (NOT the

power supply, manuals, CD-ROM, etc.). Include

your SRO number, name, and address on the

shipping label as well as inside the package. If

possible, send the package via a courier capable

of tracking the progress of the shipment. Ship to

the following address:

3Com

Attn: RMA

SRO#

6201 W. Oakton, East Dock

Morton Grove, IL 60053

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US Robotics x2/56K Instrucciones de operaciones Pagina 91