US Robotics 56K USB MODEM - Instrucciones de operaciones descargar pdf (Pagina 113)

TROUBLESHOOTING AND ONLINE HELP RESOURCES

109

• If your dealer can't help you, contact

3Com Customer Support. When you

call, specify your modem serial number

(found on the modem and on the outside

of the box), the software being used, and,

if possible, have the contents of your

ATI7 screen available.

If You Need to Return the

Modem to Us for Repair

Contact 3Com Customer Support. If the

support representative determines that you

need to return the modem for repair, you will

receive an SRO (Service Repair Order)

number. You must have an SRO number

before returning the modem to us.

Ship the unit, postage paid, in a strong box

made of corrugated cardboard with plenty of

packing material. DO NOT send the modem

back in the original box.

Send ONLY the modem (NOT the power

supply, manuals, CD-ROM, etc.).

Include your SRO number, name, and

address on the shipping label as well as inside

the package.

Send the package via a courier capable of

tracking the progress of the shipment.

Ship to the following address:

3Com

Attn: RMA

SRO#________________

6201 W. Oakton, East Dock

Morton Grove, IL 60053

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US Robotics 56K USB MODEM - Instrucciones de operaciones Pagina 113